Types of Tickets
1) Single-Journey Ticket:
this is a pay-per-trip ticket, it is available at any Ticket
Issuing Machine, located in every station. The machines accept
coins only and give change. Commuters can also get exact change
at any ticket office, located near a Ticket Issuing Machine.
2) Stored-Value Ticket:
the value of the ticket will be deducted according to the
distance of each journey, and is most suitable for regular
commuters or for multiple journeys. Stored-Value Tickets are
available and can be refilled at any ticket office, located in
every station.
3) Sky card
- Available for 200 baht plus 30 baht refundable deposit.
- Minimum refill is 100 baht.
- Each ticket contains the total value (travel value and
deposit) not over 2000 baht.
- Ticket may be used for up to 1.5 years.
- Deposit can be refunded at all BTS station ticket offices.
4) 30 Day Adult Pass (no deposit and
non-refundable)
Adult 10Trip Pass
- 10Trips to be used within 30 day (25 baht per trip, unlimited
distance) price 250 baht. Suitable for tourists and occasional
travelers.
Adult 15Trip Pass
- 15 Trips to be used within 30 day (20 baht per trip, unlimited
distance) price 300 baht. Suitable for more regular travelers.
Adult 30Trip Pass
- 30 Trips to be used within 30 day (18 baht per trip, unlimited
distance) price 540 baht. Suitable for daily travelers.
5) 30 Day Student Pass (no deposit and
non-refundable)
Student 10 Trip Pass
- 10 Trips to be used within 30 days (16 baht per trip,
unlimited distance) price 160 baht Suitable for students not
over 23 years old, who travel occasionally.
Student 15 Trip Pass
- 15 Trips to be used within 30 days (14 baht per trip,
unlimited distance) price 210 baht Suitable for students not
over 23 years old, who travel more regularly.
Student 30 Trip Pass
- 30 Trips to be used within 30 days (12 baht per trip,
unlimited distance) price 360 baht Suitable for students not
over 23 years old, who travel daily.
6) One day tourist pass
Unlimited trips for 1 day for only 100 baht
7) Three day tourist pass
Unlimited trips for 3 days for only 280 baht
Ticket Usage
1.) Purchase a ticket from the Ticket Issuing Machine or
ticket office.
2.) To enter the the skytrain system, insert the ticket into the
entry gate and be sure to hold on to it - you will need it to
exit.
3.) To exit, insert the ticket into the exit gate. The Single -
Journey Ticket will be taken; the Stored-Value Ticket will be
returned to commuters for future rides.
Checking the remaining value
The current value of any stored value or concession ticket
can be checked at any BTS ticket office. Also when exiting the
gateway the remaining value will show on a display located on
top of the gate.
Refunding tickets
1. SJT Tickets
- If a passenger purchases a ticket and is within the system
less than 5 minutes or does not enter the system and decides not
to travel an immediate cash refund can be obtained by applying
at the BTS Station Ticket Office at the station where the ticket
was purchased. An immediate cash refund can also be obtained in
case of train delay.
2. Concession Tickets
- These tickets are non refundable.
3. Sky Card
If no value or negative value remains on a Sky Card ticket a
cash refund of net ticket value (30 baht - negative value) can
be obtained immediately at any Station Ticket Office. If there
is value remaining on the ticket and the passenger wants a
refund then the passenger must request a refund envelope at any
BTS Station Ticket Office. It is then necessary to fill in the
required information, insert the ticket to be refunded into the
envelope and return it back to the Station Ticket Office. The
refund envelope's stub will be returned to the passenger for
reference. A refund in the form of a check will be available in
two weeks time. Passengers requesting a refund will be notified
by telephone when their refund check is ready. Refund checks can
be picked up at the station where the refund envelope was
submitted.
Replacing tickets
Concession Tickets - in case of a damaged or
malfunctioning ticket the passenger should take the ticket to
any BTS Station Ticket Office where the ticket will be analyzed.
If it is possible the station staff will replace the ticket
immediately. If not, the ticket will be sent to the Head Office.
In this case a new ticket will be sent to the station where the
complaint was registered within 3 working days.
Sky Cards - Replacement of Sky Cards will follow the same
procedure except if the ticket must be returned to the Head
Office in which case a new ticket will be made available within
one weeks time.
Expiring Sky Card - Sky Cards have a 2 year validity period. The
expiry date of a Sky Card can be checked at any BTS Station
Ticket Office. If the ticket is close to the expiry date the
passenger can ask for an immediate replacement. The deposit and
any remaining value will be transferred to the new ticket at no
cost.
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